Thursday, August 7, 2008

Getting Ahead with Interpersonal Skills

Interpersonal skills are part of the desirable qualifications that employers seek in prospective employees. They generally look for candidates who can get along with other people at all levels such as colleagues, co workers, seniors and subordinates.

In today’s competitive world, besides the usual college degrees and certificates, it’s the soft skills such as interpersonal skills or the ability to get along with everyone that helps people to progress further at the workplace. They enable you to work with others harmoniously and efficiently.

Here are some tips to get you going :

1. Everyone likes a person who is courteous, respectful, helpful and cooperative. We must understand that no two persons are alike and they should be treated in a slightly different manner. Its not that you should try to make everyone happy, but one should definitely try to be friendly and helpful to coworkers. If your colleagues and friends have a good word to say about, then half your work is done. Management prefers those personnel who are well liked by others and who can get others to cooperate with them. Having a competitive streak is good, but not at the cost of alienating others. Remember, in office politics, it always helps to have some people behind your back.

2. Working well with others involves understanding and appreciating individual differences. Many individualistic persons who are brilliant keep languishing at the lower posts while average persons with good rapport with people cross the barriers towards the top management. Thus it is very important to brush up your social and interpersonal skills to score the brownie points against the competitor.

3. Try to be cheerful and happy while in office. People generally avoid people who are constantly complaining and whining about something or the other. While there is no need to show happiness overtly, it is advisable to maintain a positive and healthy outlook towards work. Also try to radiate your happiness to others by encouraging and appreciating them. This is especially useful if you are a manager as this helps in keeping your subordinates happy and motivated. If you let others know that they are appreciated, they’ll want to give you their best.

4. Another important thing is to pay attention to other people by trying to know them. Ask their opinion in important matters. Listen to them carefully and never ridicule them for expressing their ideas. All people love managers who take active interest in their work. The subordinates and coworkers appreciate that the boss listens to what they have to say.

5. Next, Encourage the team spirit in your team. Try to create an environment that encourages others to work together. Avoid taking sides and treat every subordinate equally. It is important to be fair to all so that your juniors can trust you. Keep your communication lines open to your subordinates. They should feel comfortable in approaching for your advice or in case of conflicts, they should have faith in you. Be clear and consistent in handling indiscipline and always provide dignified alternatives to people for exit.

A successful manager is the one who with the use of his excellent interpersonal skills is able to resolve conflicts in his team and turns them into a cohesive unit working toward a common goal in the interests of the company.


Roomy Naqvy said...

This is a useful post. I have referred to you in my blog.

Unknown said...

interesting blog. It would be great if you can provide more details about it. Thanks you

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thara thara said...

Interpersonal skill are not only for manager level but from trainees it starts .Thank you for the post Communication Workshops.