Showing posts with label Emotional Intelligence. Show all posts
Showing posts with label Emotional Intelligence. Show all posts

Sunday, May 3, 2009

Work Life Balance

The concept of work-life balance is not something new. It has been around for ages but it is only recently that people have become much more aware of having a good balance between work/career/profession and personal life. Not only the individuals but the organizations are also waking up to the fact that they have a role to play in helping employees maintain a good work – life balance.

It has been observed that the high stress levels or an imbalance between these two aspects in any employee negatively affect his quality of work, increases problems related to his health and causes decline in productivity and efficiency. Moreover, it also affects his personal life which again causes more stress in work life. So, this is basically a vicious circle which affects both the spheres of our lives.

There is a life at work and at home and also a life having space for leisure. Of late, we have been seeing an increasing number of social issues such as high divorce rates, infertility due high stress levels, more frequent nervous breakdowns etc. in young people. This is all due to the increasing importance of one’s career over personal life. Young people are falling prey to working 24 hours a day and hoping to get to the top very soon and in the process they totally neglect their personal lives which ultimately create such an impact on their lives that they lose out in work sphere as well.

Thus it is necessary that people exercise some control over when, where and how they work. True, work is important but not at the cost of health and personal life. Just as a good job is necessary to boost our self esteem and self worth, a good family and personal life is necessary for a happy and peaceful mind. A good balance in work and life can play a phenomenal role in the attainment of personal and professional goals.

The core of work life balance could be defined as the achievement with enjoyment. If an individual goes on working his or her best at work place without enjoying it, they will never be able to sustain it for long. Sooner or later, the performance will fall. But if you enjoy what you do, you will sustain your work motivation and excel in whatever you do. But most of us are not so lucky to get a job which we enjoy doing. There are many more concerns such as money, family etc which are involved. In such a case, though it may seem difficult, if you have a personal life to fall back on in tough times, it will help. Having something to look forward to at the end of a boring day at work can help lift your spirits and make you ready to face another challenging day at work. The key is to relax and unwind before commencing another grueling day at work.

It is quite possible that you do not enjoy what you do for eight hours a day , but you do look forward to what you do for next three four hours and that will energize you and de- stress you and let you enjoy your life. When you are relaxed and not totally dependent on your job, you have a better chance of managing your job better. Infact, you will see that you will find ways to motivate yourself and create a much better atmosphere at work too. Your productivity will increase and this will help you get better opportunities at work. Hence, it becomes absolutely vital, that you give equal importance to all the spheres of life. A person who is a workaholic and does not enjoy his family life cannot be termed a successful person.

Today the deadlines are getting tighter and an individual's job is not only to match that deadline but also to give quality output. Due to this work pressure it becomes exceedingly difficult to maintain a family life. It becomes very difficult to have the right mix of work and pleasure. While you strike a work life balance, you are not merely balancing your profession and family, you are also balancing your mental and status quo and thereby balancing your emotional intelligence, which is the worldly ability to manage you and to handle others.

According to Sarang Panchal, Nielsen’s managing director, customized research, Asia-Pacific, India, China and Greater China, “A booming economy has resulted in better jobs and salaries. However, this has brought in long work schedules, leaving individuals with very little time to balance their work and life,” It is not surprising that most Indians consider work-life balance as their biggest concern since demanding careers are taking a toll on their family lives.”

The organizations are also doing their bit by helping employees have a healthy work life balance. They have specialized training and awareness programmes and also allow their employees to actively pursue a hobby and a healthy after work life. According to Shantanu Banerjee, Director HR, Xansa , “Employees tend to feel motivated when they feel that the organization is putting extra effort in providing a healthy balance between work and life." It has been seen that there is a strong link between work-life balance policies and reduced absenteeism, increased productivity and job satisfaction. Other benefits include improved recruitment and retention rates with associated cost savings, a reduction in employee stress, greater levels of job satisfaction and loyalty and an improved corporate image.

The benefits of a healthy work life balance are there for both the individuals and the organizations. Hence, it is not only important but also better to give equal importance to all the spheres of your life.

Monday, April 27, 2009

Emotional Intelligence – How important it is in workplace

Emotional Intelligence as a necessity in workplace is fast gaining popularity these days. It has been observed and shown that because of their wide range of abilities, people with high emotional intelligence tend to be more successful in life than those with lower EQ (emotional quotient) even if their general IQ is average.

But before delving into its importance, let’s consider what it is all about.

Emotional intelligence as a concept was made popular by Daniel Goleman in his world famous book -- 'Emotional Intelligence: Why it Can Matter More than IQ', which is based on research by various eminent scientists such as Peter Salovey, John Meyer, Howard Gardner, etc. In simpler words, Emotional intelligence is the innate potential to feel, use, communicate, recognize, remember, describe, identify, learn from, manage, understand and explain emotions.

Similarly, Emotional Quotient is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation.

Actually, it is not hard to see what we are talking about here. Leaving aside the management jargon, it is as simple as being strong both physically and emotionally and to withstand emotional pressures at work. Even in our day to day life, we all are aware of certain people who simple cannot get hold of their emotions. They are too emotional to talk to. We avoid talking to certain type of persons who react rather strongly to things.There are some who cry at slightest trouble (especially women), some lose their temper at slightest provocation (especially men) and some who react even violently to certain situations.

This is exactly, what is being termed as emotional intelligence. That is intelligence to know and understand your emotions and not only understand but also being able to control them. So, when a person can understand his/her own reactions to situations and people, they are able to behave in much more appropriate manner at the workplace. And they are considered as more “matured” and reasonable to work with, for obvious reasons. Add to this the ability to understand other people also; relate to their situation, show understanding of their particular problem or issue , from their point of view and you get a person who can deal with people, understand their moods and issues and work accordingly. Who would not want to work with such people?

So, How does this behavioral intelligence translates into workplace success?

An employee with high emotional intelligence can manage and control his or her own impulses, communicate with others effectively by understanding others better and listening to them more effectively, handle unexpected changes easily, adapts to various situations, and solves problems. These employees are generally optimistic and do not react too overtly to any situation. The clarity in thinking and their composure in stressful and chaotic situations separates top performers from weak performers in the workplace. Obviously such people are a boon for any organization, but the vice versa is also true. That is, many people who are otherwise of average intelligence and good technical skills but emotionally weak lose out in career growth because of their weakness in controlling their emotions.

Experts have identified some emotional intelligence competencies that have been proven to contribute more to workplace achievement than technical skills, cognitive ability, and standard personality traits. These are but not limited to:

1. Empathy: Our awareness of others' feelings, needs, and concerns. This helps to understand other people’s feelings and perspectives, and showing an active interest in their concerns and interests. Also those in customer handling positions are able to anticipate, recognize, and meet customers' needs.

2. Social Skills. Getting other people to respond to you in a certain way or getting the desired responses from others. This is especially useful if you are in leadership position and can use these skills to influence subordinates and get desired results.

3. Personal Competencies: These skills help to manage our own emotions through self awareness, preferences, and intuition. Being aware of one's strengths and weaknesses leads to self-confidence and allows such people to effectively use their strengths while trying to improve on the weaknesses.

4. Restrain negative feelings and Reinforce positive behavior: the ability to control negativities such as anger and self-doubt, and instead focus on positive ones such as confidence and congeniality.

5. Maintaining good balance between work and family: Another important skill is to have a healthy work –family balance. As human beings it is good to have a cushion against negativity in any one sphere of life. We need to have a good strong family support system to help us enjoy both aspects of life.

Therefore, it is a good idea to spend some time getting to know one self and our responses in typical situations. Getting a better handle on your emotions will lead you to have a better control and progress in your careers.